Future Medical Center Ltd.(KKT) mission is to provide the highest level of patient care. We understand, acknowledge and respect any individual’s right to privacy and the concerns one may have in regard to privacy and security. We recognize the importance of protecting the privacy of information provided by our patients in our medical centers as well as general users of our website.
Information we Collect:
We respect the right to privacy of all visitors to the KKT Orthopedic Spine Center sites and medical centers in the Kingdom of Saudi Arabia. We receive and store information you enter in our sites or give us in any other way, such as name, email address and phone number. This includes information you submit on forms, such as appointment request forms. Some forms collect sensitive information, such as health information, necessary for us to provide our services to you.
Information we Collect Automatically:
When you interact with our sites, certain information about your use of our sites is automatically collected. This information includes computer and connection information, such as statistics on your page views, traffic to and from our sites, referral URL, ad data, your IP address, and device identifiers.
This information also may include your transaction history, and your web log information, how you search for our sites, the websites you click on from our sites or emails, whether and when you open our emails, and your browsing activities across other websites.
Much of this information is collected through cookies, web beacons and other tracking technologies, as well as through your web browser or device (e.g., IP address, MAC address, browser version, etc.).
You may use our website without providing any personal information. When you reply to any of our communications with a request, we may need to collect additional information. For example, you may be asked to provide personal information, such as name, email address, and demographic information, if you choose to complete any of the online forms used for class registration, special events and promotions, appointment requests, and to provide feedback. In some case you may be requested to provide health information such as: type of pain, attaching reports or Xray.
Future Medical Center Ltd. (KKT) collects non-personal information such as website usage, traffic patterns, site performance and related statistics based on our tracking of your visits to the website.
A visitor can access and browse our entire site at any time without providing any personal information. We do not collect information that would personally identify you unless you choose to provide it.
In addition, Future Medical Center ltd. does not share any personally identifiable information of any individual with any third party unrelated to Future Medical Center ltd. , except in situations where we must provide information for legal purposes or investigations, or if so directed by the patient through a proper authorization.
Future Medical Center ltd. (KKT) may share the information with the other KKT centers worldwide and third parties to provide the patient with better service or analyses his condition
Information you provide directly to us. For certain Services or activities, such as when you register with a service or contact us directly, we may collect some or all of the following types of information:
We use your health information to provide you with health care services. We may disclose your health information to doctors, nurses, technicians, medical or nursing students, or other persons at Future Medical Center Ltd who need the information to take care of you. This may involve talking to doctors and others not employed by us. We also may disclose your health information to people outside the company who may be involved in your health care, such as treating doctors, home care providers, pharmacies, drug or medical device experts, and family members as well as the health insurance.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services (e.g. hosting and technical maintenance of our servers) or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain information that personally identifies you unless you have given us permission to share that information.
Our clinical researchers may look at your health records as part of your current care, or to prepare or perform research. They may share your health information with other KKT researchers. All patient research conducted at KKT goes through a special process required by law that reviews protections for patients involved in research, including privacy. We will not use your health information or disclose it outside KKT for research reasons without either getting your prior written approval or determining that your privacy is protected.
How do we use the information we collect?
Future Medical Center Ltd. (KKT) uses the information you provide to fulfill online requests and respond to customer service inquiries, or in other ways as required by law.
We use your information for the following purposes
Occasionally we may request feedback on this website and in our medical centers to better understand how we can improve what information we present and how we present it in the website and the medical centers. These surveys do not ask questions that could personally identify you. We may ask for contact information to follow-up, but you can decline to provide that information. Information that you provide in a survey may be shared with employees or third parties to aggregate the data.
Our website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, email addresses or return addresses are required so that we can supply requested information to you, and in other cases, correct names and addresses.
After you fill out a form, we/one of our third-party partners may contact you with follow-up information. We do not provide any information supplied on our web forms to any outside organization for any reason (other than where we may be required to by law). We do not save this personal information for any other reason.
Access to Patient Information and Correction:
The following will apply with regard to accessing personal and private medical information by an individual:
The legal basis for our use of the collected data is your consent. When you provide us with your personal data, we ask your consent to use these data for the purposes described above.
Transfer of Data
Disclosure of Data
Future Medical Center ltd. (KKT) may disclose your Personal Data only if such action is necessary for the following reasons:
The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means (both technical as well as from a management point-of-view) to protect your Personal Data, we cannot guarantee its absolute security. We will store your data no longer than necessary to achieve the purposes for the Service.
Your Rights on Your Data
You have the right to view your personal data that we collected. In addition, you have the right to ask for correction of your data. The latter will result in you no longer being able to use (some of) our services. If you want to take your personal data and transfer them somewhere else this is also possible. You can contact us via an e-mail to firstname.lastname@example.org . If you require additional information or you have a complaint or feedback about privacy issues you can contact the same email.